#StepByStep

Help for hassle-free initial setup

How do I find out which model I have?

You will find your model name on the delivery note and the corresponding invoice.

Should you still have difficulties, please send us an e-mail: support@heinekingmedia.de.

We wish you now much joy with your digital communication solution of heinekingmedia GmbH.

1. Choose your hardware type

You can find your model name on the delivery note and the corresponding invoice.
Your selection reduces the model list below to the models relevant for you.

This selection is optional - you can also go directly to the manual of your respective model via step 2

2. Select your model to access the manual

Please select the model of which you would like to view the manual.

You do not know which model you have? Click on the "Help" button at the top of the page - there you will find information on how to find out which model you have.